Privacy notice

What we hold, and when

When you start an enquiry we create a record before you have given us your name — at that point it holds only what you have chosen: a destination, a month, a group size and the entry context described below. If you never finish, it is not linked to you.

At the last step you give us a name, an email address and optionally a telephone number, and you consent to us holding them. That is the moment the record becomes personal data, and we record the timestamp of that consent against it.

Entry context and outcome reporting

When you start a trip enquiry or send a round request, we keep the type of page you came from, the journey you chose and any recognised source or campaign code carried by that link. Unknown values stay unknown. We do not put your contact details, private booking links or full browsing URLs in this reporting context, and we add no analytics cookies or browsing tracker. A trip planner draft keeps this context with the answers already saved in your browser; it is removed with that draft after submission.

Reporting context stays with the enquiry or reservation it describes. If an unfinished enquiry is deleted, its context is deleted too. Aggregate reports are available only to an authorised administrator.

Handicaps

We ask for every golfer's handicap because Moroccan clubs cap what they accept and check at the desk. We hold it to work out which courses are open to your group, and for no other purpose. A handicap is not sensitive data, but it is somebody else's if you entered it on their behalf — tell them.

Who sees it

The specialists and editors who work here. Not advertisers, not data brokers, and not other clients. If you ask for a destination we do not cover we will offer to pass you to a partner, and we will name them and ask first.

Quote links

Your quote is reached by a link, not a password. We store only a one-way hash of that link, so somebody with a copy of our database cannot open your quote. The link expires thirty days after we send it.

How long

Unfinished enquiry

12 months

Enquiry, not booked

3 years

Booked trip

7 years, for tax

Marketing consent

until you withdraw it

Getting it removed

Contact us on +212 5 37 75 58 64 and we will delete what we are not legally required to keep, within thirty days, and tell you what we kept and why. You do not need to give a reason.